| 1. | What do the cabins look like? |
| | Our standard cabin has one bed. The superior
accommodations offer 2 beds and are larger than the standard. We also have a double-bedded cabin, which is the same
size as the superior. Suites are the largest of our cabins with the configuration of either two twin beds or a queen size
bed and a small sitting area, refrigerator and either a shower or bathtub. All cabins have private facilities for your comfort
and convenience. BACK TO TOP |
| 2. | May I bring my luggage on board for overnight stays? |
| | All luggage must be checked with the exception
of up to two carry-on items such as purses, attaché/brief cases and/or beach bags. Any luggage on wheels including
roll-along suitcases must be checked and will be accessible upon arrival in Freeport, Grand Bahama Island. No food may be
taken onboard, including canned or frozen items BACK TO TOP |
| 3. | May I order a cake for a birthday or anniversary? |
| | Cakes may be ordered 48 hours
prior to the day of sailing. Cake orders and reservations need to be prepaid in full. The standard cake order is for parties
of six or less, at a charge of $10.50 plus $2.50 service charge. Large orders may be accommodated at a charge of $1.75 plus
.50 cents per person. Certificates will be issued for presentation in the dining room. All certificates will be held at the
pier for pick up. Cake orders are available for buffet or deluxe dining. BACK TO TOP |
| 4. | May I order wine to be sent to our table or cabin? |
| | Wine may be ordered 48
hours prior to sailing. Both wine orders and reservations must be prepaid. A service charge will be automatically added to
your check. There is an additional corkage fee of $2.50 for set up in cabin. Certificates are issued and held at the pier
for pick up, to be presented to the wine steward aboard ship. BACK TO TOP |
| 5. | What if I change my plans and do not take the cake or wine? |
| | Special services
are not refundable. We inform passengers of this at the time of booking. BACK TO TOP |
| 6. | May I reserve a table in the dining room in advance? |
| | Table reservations
may be made for deluxe dining only. Passengers need see the Maitre d' in the dining room upon boarding on the cruise returning
from Freeport, Grand Bahama. Reservations are on a first come first served basis. BACK TO TOP |
| 7. | May we choose a cabin number now? |
| | Cabin numbers are assigned by
category upon boarding. Passengers holding cabin reservations and cruise tickets should present themselves to the purser's
office upon boarding the ship. BACK TO TOP |
| 8. | Are alcoholic beverages included in the fare? |
| | No; however, provided with each
meal service are coffee, tea and milk. BACK TO TOP |
| 9. | May we change to our bathing suits in the restrooms? |
| | We do not recommend the changing
of clothing in these areas. However, cabins are available for additional comfort with a choice of accommodations. Also, lockers
may be rented for the day, which offer public showers and changing rooms. BACK TO TOP |
| 10. | Do your waiters speak English? |
| | Our onboard staff speaks English and most are
bilingual or trilingual. BACK TO TOP |
| 11. | May I use traveler's checks on board ship? |
| | Traveler's checks may be cashed on board at
the purser's desk. BACK TO TOP |
| 12. | Do you have an ATM machine on board ship? |
| | ATM machines are located in the ship's lobby
and Lucaya Casino. BACK TO TOP |
| 13. | Is
there a show on the cruise? |
| | Our show with live entertainment is presented on the return portion of the cruise. Caribbean music
is played on our top deck, and our band in the international lounge plays a variety of music. You can dance to: rock, popular
old melodies, Caribbean rhythm, and salsa. On our top deck we have disco music playing. BACK TO TOP |
| 14. | Are your shows suitable for children? |
| | Our shows are for the enjoyment of the entire
family. Announcements would be made in advance for any special entertainment, which is designed for adult entertainment, allowing
for parental discretion. BACK TO TOP |
| 15. | I'm a vegetarian, what do you serve to accommodate me? |
| | You will find a variety
of foods at our buffet to your advantage. For breakfast we serve hot and cold cereals, fruit and assorted breads and sweet
rolls. On our lunch and dinner buffet we serve an assortment of fruit and salads, hot and cold vegetables and pasta dishes.
BACK TO TOP |
| 16. | Do you use MSG
in your food? |
| | No, we do not use the additive MSG in our food. BACK TO TOP |
| 17. | Would I be able to store my insulin on board ship? |
| | Our infirmary on board
will assist in storing medication. You may also bring a small hand held cooler to store medication and we will provide you
with ice if necessary. BACK TO TOP |
| 18. | May I bring oxygen on board? |
| | Yes, prior notification needs to be made to our reservations
department so that arrangements can be made. PLEASE ALSO NOTE LIQUID
OXYGEN IS NOT PERMITTED ON BOARD. BACK
TO TOP |
| 19. | I am a police officer; may
I bring my gun on board? |
| | No, weapons are not permitted aboard ship. BACK TO TOP |
| 20. | Do you have skeet shooting aboard ship? |
| | No,
we do not offer skeet shooting; However, there are lots of deck activities for you to enjoy. BACK TO
TOP |
| 21. | Are there non-smoking areas
aboard ship? |
| | Yes, we have non-smoking sections in public areas, including The Starlite Showroom. Dining rooms are
completely non-smoking. BACK TO TOP |
| 22. | Will I receive a refund if I do not use my deluxe dining ticket? |
| | Yes, if your deluxe dinner
coupon is still attached to your ticket. BACK TO TOP |
| 23. | Are kosher meals available for sale on board? |
| | Kosher meals and available for dinner and are
served in our Grand Bahama Grill dining room for a $25 charge per person. Reservations for kosher meals must be made 72 hours
prior to sailing. BACK TO TOP |
| 24. | Are
there any duty free shops in Freeport? |
| | Yes, duty free shopping is available in Freeport and aboard the ship. Full advantage may be taken
for passengers who stay over night for 48 hours or longer. BACK TO TOP |
| 25. | Are the shops open in Freeport on Sunday and holidays? |
| | On holidays
some straw market vendors and the gift shop on board the ship are always open. However, the majority of the shops in Freeport
are closed on Sundays and holidays. BACK TO TOP |
| 26. | What type of currency is accepted on the island? |
| | U.S. dollars are accepted by
everyone. You will not need to exchange any currency. BACK TO TOP |
| 27. | May I use my cellular phone on board ship? |
| | Cell phones are generally
out of reach after departure, but ,depending upon your service provider, may work in Grand Bahama. For your convenience public
satellite phones are available onboard. BACK TO TOP |
| 28. | What are the seas like or what is the weather today? |
| | We suggest you call the national weather channel
or television station for up to date information. BACK TO TOP |
| 29. | Are wheel chair accessible taxis available to transport us from the ship in Grand Bahama? |
| | Mini Vans are available to transport passengers
from the ship in Grand Bahama. However, should you wish to arrange transportation designed to accommodate wheelchairs, we
suggest that you arrange this prior by calling Expert Travel at 1-242-351-4004 or experttravel@batelnet.bs
BACK TO TOP |
| 30. | What is my US Customs
Duty Free Allowance? |
| | For
the latest information, we recommend that you visit the US Customs Website at: http://www.cbp.gov/xp/cgov/travel/vacation/kbyg/
BACK TO TOP |
